Appointments and Scheduling
To schedule an appointment, please visit our
appointments page,
My HealtheVet,
or you may call the VA Help Line at (602) 222-6550 (toll-free in
Arizona at 1-888-214-7264) .
Billing and Collections
If you have any questions about billing, please call us at (602)
277-5551 (toll-free 1-800-554-7174), then dial extension 2173.
For more information, visit the
Copays and Charges website.
Compensation and Pension
To speak with someone in compensation and pension, call the medical
center at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension
6480.
For questions regarding your eligibility or enrollment, please
call us at (602) 222-6508, (or call the medical center toll-free
at 1-800-554-7174, then dial extension 6508). For more
information, visit the
VA
Health Care Eligibility website.
Our 24 Hour Job Line is available at (602) 222-2703, or you can
visit our Careers page.
To speak with someone in our office, please call (602) 277-5551,
then dial extension 7594. Our address is:
4001 North 3rd Street, Suite 310
Fairmont Building
Phoenix, AZ 85012
Inquiry Routing and Information System
VA has established an
inquiry routing and
information system which provides answers to frequently-asked
questions. You may also use this system to submit a comment, question,
or concern.
Military Sexual Trauma (MST)
If you have any questions regarding or have experienced Military
Sexual Trauma (MST), please contact Judi Orosz, LMSW, MST Coordinator,
at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension
6883. For information about MST visit the
VA National Center for PTSD's Violence and Sexual Abuse page.
View information
about My HealtheVet account creation and In-Person Authentication
at our facility.
If you receive care at our facility and are a having difficulty
creating or registering a
MyHealtheVet
account, one-on-one assistance is available. Please contact
our Medical Library Team at (602) 222-6411, Monday through Friday
(excluding federal holidays), 8:00 a.m. to 4:30 p.m. Outside
of regular hours, call and leave a message giving your name and
phone number, and we will contact you the next business day.
Members of the news media should contact our Public Affairs Officer,
Paula Pedene, APR, at (602) 222-2667, or for urgent matters, page
(602) 779-3534, after hours (480) 368-8714, or visit our
news room page.
Patient Advocates
If you have a compliment, complaint, or other issue which you
believe requires resolution, please contact one of our patient advocates.
Sarah Nelson, Lead Patient Advocate, or Rex Patterson or Karen
Sparks, Patient Advocates, are available at (602) 277-5551, then
dial extension 7394, or you may visit them at our medical center
on the first floor of Building 1, Room 1147. Their fax number
is (602) 222-6489. Department-level patient advocates are
also available to assist you with concerns you may have as an inpatient
or outpatient.
Your complaint will not compromise your right to current or future
care. Your concern will be handled in a private and confidential
manner. Your questions, concerns and suggestions for improved care
and service are always appreciated. For more information,
visit our
Patient Concerns page.
Pharmacy
The Outpatient Pharmacy can be reached at (602) 222-6598 (toll-free
in Arizona at 1-800-359-8262). Visit our
Pharmacy page for more
information.
Privacy
For questions regarding the privacy and security of information
kept by our facility, please contact the Privacy Act / FOIA Officer,
Kristina Miller, MA, CHESP, FACHE, at (602) 277-5551 (toll-free
1-800-554-7174), then dial extension 2342. For more information,
visit the Privacy
Policy website.
Our Release of Information office is who you will need to contact
to get information from your medical record. It is located
in Room 104E on the first floor of Building 1 at the medical center,
near the Emergency Department. If you need to get information from
your medical records, please call the medical center at (602) 277-5551
(toll-free 1-800-554-7174), then dial extension 2619. For
more information,
view our Release
of Information brochure.
The Operations Enduring Freedom and Iraqi Freedom (OEF/OIF) Case
Manager and Coordinator is Deborah Dominick. She may be reached
at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension
3116. Visit
our Returning Combat Veterans page for more information.
For more information on VA benefits and services offered to veterans
returning from the armed services, visit the
VA Seamless Transition Information - Operations Enduring Freedom
and Iraqi Freedom (OEF/OIF) website.
The Local Smoking Cessation Program Coordinator is Matt Weyer.
He may be reached at (602) 222-6414 (toll-free 1-800-554-7174, then
dial ext. 6414). For more information, visit the
National VA Smoking Cessation website.
VA Help Line
Please contact our VA Help Line if you need medical advice, have
a question about your medication, or need to schedule a non-urgent
appointment. Your location determines which number to use.
- Within Phoenix metro area: (602) 222-6550
- Toll-free in Arizona: 1-888-214-7264
- If you are sick and wish to speak to a nurse, press 5.
Women Veterans Health Program
If you have any questions regarding the Women Veterans Health
Program, please call the medical center at (602) 277-5551 (toll-free
1-800-554-7174), then dial extension 6764 to reach KJ Sloan, LCSW,
Women Veterans Program Manager. To make a women's health appointment,
please call (602) 277-5551 ext. 6359 or 7202. For more information
on VA's Women Veterans programs, benefits and services, visit the
VA Center
for Women Veterans website.
Webmaster
To report technical problems with this website, please
contact the webmaster.
|
