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Phoenix VA Health Care System

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Women Veterans

Welcome to the Women Veterans Program at the Phoenix VA, where we are committed to providing timely, equitable, high-quality comprehensive health care services in a sensitive and safe environment. 

We offer the right care at the right time in the right place, using state of the art equipment and technology.  Each of our Primary Care Clinics – including the Community Based Outpatient Clinics (CBOCs) – offers comprehensive primary care for women Veterans by a Designated Women’s Health Provider (DWHP) who is proficient and interested in women’s health.  General care includes health evaluation and counseling, disease prevention, nutrition counseling, weight control, smoking cessation, as well as gender-specific primary care, such as cervical cancer screens (Pap smears), birth control, and preconception counseling.   If you receive your primary care from a DWHP, you have the option to receive gender-specific care within your primary care team. 

For those who need gender-specific specialty care, the Amethyst Clinic offers a private entrance for our women Veterans to receive their care in a convenient, single location.  Services offered include: screening and diagnostic mammograms (including 3D mammography), breast ultrasound, breast MRI, imaging-guided breast biopsy procedures, Well Woman exams, and specialty gynecology services to include:  gynecologic surgery, contraceptive needs, limited infertility treatment, screening for sexually transmitted infections, and hormone replacement therapy.  VA is prohibited by legislative authority from providing either in-vitro fertilization or abortion services.

In addition, the VA offers maternity benefits and obstetrical care to eligible women Veterans via the Fee Basis program.  For those receiving VA maternity care, we also provide newborn coverage for authorized medical care for the newborn child up to the first seven days of life.   

Breast-feeding classes are offered monthly to our expectant Veteran mothers, and are facilitated by an experienced RN.    In conjunction with our breast-feeding classes, each expectant mother receives a breast pump and miscellaneous items geared toward newborn care, compliments of our dedicated volunteers and community donors.  The VA also offers a private Lactation Room at the main Phoenix facility for both Veterans and staff who are nursing.   

In addition to primary and gender-specific care, the VA offers a full continuum of comprehensive medical and mental health services for women Veterans.  For those who have experienced Military Sexual Trauma (MST), the VA provides free, confidential counseling and treatment for related mental and physical health conditions.   More information is available about MST from the national Women Veterans Health Care program and the VHA Office of Mental Health.  The MST Coordinator for the Phoenix VA may be contacted at (602) 277-5551, EXT. 1-4900. 

Our Women Veterans Program Manager advises and advocates for women Veterans.  She can help to coordinate all the services you may need, from primary care to specialized care for chronic conditions or reproductive health.  If you have any questions regarding the Women Veterans Health Program, please call the medical center at (602) 277-5551 (toll-free 1-800-554-7174), then dial ext. 1-2272 or 1-6764 to reach Kristen Nordquist, LCSW, Women Veterans Program Manager.  To make a women's health appointment, please call (602) 277-5551, ext. 1-6359. 

Positive changes are underway across the entire VA system and employees are embracing the message:  “It’s everyone’s job to care for women Veterans.”  The Phoenix VA understands your unique health care needs and is committed to serving you with respect, compassion, and the highest quality of care.  

Additional Resources:

Learn more: http://www.womenshealth.va.gov/culture_change.asp

Frequently Asked Questions: http://www.womenshealth.va.gov/docs/FAQ_041912_FINAL.pdf

Locate your nearest facility to get in touch with the WVPM: http://www.va.gov/directory

Get more information about health care and enrollment: www.womenshealth.va.gov/healthcare.asp

Our Women Veterans Program Manager advises and advocates for women Veterans. She can help coordinate all the services you may need, from primary care to specialized care for chronic conditions or reproductive health. VA health care for women Veterans includes:

Honor, Loyalty, Pride in Service, Patriot, Leader, Military Experience. VA knows women Veterans - what's invisible to most is visible to VA

Primary Care

  • General care includes health evaluation and counseling, disease prevention, nutrition counseling, weight control, smoking cessation, and substance abuse counseling and treatment as well as gender-specific primary care, such as cervical cancer screens (Pap smears), breast cancer screens (mammograms), birth control, preconception counseling, Human Papillomavirus (HPV) vaccine, menopausal support (hormone replacement therapy).
  • Mental health includes evaluation and assistance for issues such as depression, mood, and anxiety disorders; intimate partner and domestic violence; sexual trauma; elder abuse or neglect; parenting and anger management; marital, caregiver, or family-related stress; and post-deployment adjustment or post-traumatic stress disorder (PTSD).
  • Military Sexual Trauma (MST). Women-and men as well-may experience repeated sexual harassment or sexual assault during their military service. Special services are available to women who have experienced MST. VA provides free, confidential counseling and treatment for mental and physical health conditions related to MST. More information is available about MST from the national Women Veterans Health Care program and the VHA Office of Mental Health.

Specialty Care

  • Management and screening of chronic conditions includes heart disease, diabetes, cancer, glandular disorders, osteoporosis, and fibromyalgia as well as sexually transmitted diseases such as HIV/AIDS and hepatitis. Reproductive health care includes maternity care, infertility evaluation and limited treatment; sexual problems, tubal ligation, urinary incontinence, and others. VA is prohibited by legislative authority from providing either in-vitro fertilization or abortion services.
  • Rehabilitation, homebound, and long-term care. VA referrals are given to those in need of rehabilitation therapies such as physical therapy, occupational therapy, speech-language therapy, exercise therapy, recreational therapy, and vocational therapy. Homebound and long-term care services are available as well, limited to those meeting specific requirements.

Contact

Kristen Nordquist, LCSW
Women Veterans Program Manager
602-277-5551 Ext. 1-2272

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Women Veterans Call Center: 1-855-VA-WOMEN