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Phoenix VA Health Care System

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Mental Health

Here at the VA we place a lot of importance on providing you with mental health services. We have two inpatient mental health units and a residential substance abuse treatment program at the main facility.  Outpatient Mental Health services are available at the main facility, in the community based outpatient clinics (CBOCs), and at Vet Centers.

Emergencies/Crisis Intervention

If you need to talk with a mental health provider and do not have a scheduled appointment, mental health staff are available on a walk-in basis through the Jade Opal Clinic, located at the Carl T. Hayden VA Medical Center in our general outpatient mental health clinic.  Walk-in appointments are available Monday through Friday from 8 a.m. to 4 p.m.  After hours, if you are experiencing a mental health emergency, you may talk with a mental health professional by going to our Emergency Department.  You may also talk with a mental health professional by calling the Veterans Crisis Line at 1-800-273-8255, press 1. Click to learn more about crisis prevention.

General Mental Health

All your care is confidential. Some of the services we have in outpatient mental health include education classes, medication management and talk therapies.  We can help you with many kinds of problems, including:

  • Depression,
  • Anxiety,
  • Post-deployment adjustment,
  • Drug and alcohol abuse,
  • Transgender issues,
  • PTSD
  • Homelessness and many other problems.  
  • Adapting to a new medical diagnosis or long standing health concern such as diabetes, weight management,insomnia or chronic pain

If you are interested, your Primary Care Provider can refer you to general Mental Health, Integrated Primary Care Mental Health, or Medical Psychology for help.

Urgent or Same Day Services

A Veteran can self-refer for urgent or same day services, by coming in to Jade Opal Clinic (first floor near the Emergency Department), open 8a to 4p Monday through Friday. For after-hours urgent care, you can come to the Emergency Department. We also have integrated mental health care in the primary care clinics, depending on your mental health diagnosis. The Primary Care Mental Health Integration team provides mental health assessment and brief treatment for depression, anxiety, substance abuse, insomnia and other problems, and they are often available on the same day as your medical appointment.

Vet Centers

In addition to mental health services available at VA facilities, counseling services are available at the Vet Centers in the Phoenix area for combat Veterans and their families or Veterans with military sexual trauma. Our goal is to support recovery and enable Veterans to live healthy meaningful lives in their communities and achieve their full potential.

Substance Abuse Treatment

If you are interested in Substance Abuse Treatment, you can walk-in or your Primary Care Provider can refer you.

  • Referrals
    • Self-referrals and referrals from agencies outside the VA can contact the Substance Use Disorder (SUD) program to schedule a Screening/orientation visit or present to bldg. 31 during walk-in screening hours.
  • Screening/ orientation – Individual informational orientation
    • Walk-in screening clinic hours:
      • Monday – Friday from 1 to 3 p.m.
      • Also available by appointment by calling ext. 6471
  • Intake assessment-  individual assessment
    • A one-hour intake appointment is scheduled after completed screening/orientation.
    • Scheduled intakes occur on Tuesdays and Fridays.

Your primary care provider can link refer you to any of these Mental Health services.

If you are a family member or friend of a Veteran in need of Mental Health care, and would like some help in talking with the Veteran you are concerned about, you can contact Coaching Into Care http://www.mirecc.va.gov/coaching/   or 1-888-823-7458.  Coaching into Care is a free and confidential coaching service to help callers discover new ways to talk with a Veteran in their life about their concerns and about treatment options.

Thank you for your service, and welcome!

Contact Info

Location

  • Jade Opal Clinic

Contact Number(s)

  • 602-277-5551 Ext. 2752

Hours of Operation

  • 8 a.m. to 4 p.m.