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Phoenix VA Health Care System

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Phoenix VA publishes full responses from director's Fox-TV interview

February 10, 2017

Phoenix -- Feb. 10, 2017 -- Fox-TV reporter Will Carr presented a story on the Phoenix VA Health Care System on the Tucker Carlson Tonight show on Feb. 5, 2017. The story contained very little of the information from the interview, so in an effort be transparant and ensure the Veterans that PVAHCS serves, RimaAnn Neslon, PVAHCS director, has released the audio files from the rest of the interview. 

What are the biggest things that need to be fixed right now, in your opinion?
Audio | Transcript

Recent reports by the OIG and the OSC have said that there's still significant wait times for patients. What is your average wait time right now?
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As you know, whistleblowers have come forward since 2014 with various allegations. There's been some recently saying that data is still being manipulated here. Is that the case?
Audio | Transcript

As you're aware of, there's been some criticism of your time at St. Louis. After there were issues in St. Louis, do you believe that you're in the best position to help continue to turn things around here in Phoenix?
Audio | Transcript

Do you understand why after everything that's happened at this facility, veterans would have concerns about what happened in St. Louis?
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What would you say to veterans who are continuing to run into problems here?
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I know the issue of suicidal elopements came up within the past couple years and there were problems there and that is one section that you guys have addressed recently. Can you tell me what has been done to help make sure that that is not happening in the future?
Audio | Transcript

You just mentioned same-day access. Can you define what that means?
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As you know, there's been a revolving door of directors or acting directors here recently. What can you say to the veterans who don't feel like there's been stable leadership here, and that's led to continued problems.
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In your mind right now, on a scale of 1 to 10, overall, what do you think the status of this facility is, compared to 2014?
Audio | Transcript

Anything else that you want to add, Director Nelson, that you would like for people to know? There's a lot of critics out there, as you're well aware of.
Audio | Transcript