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Phoenix VA Health Care System

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Crisis Prevention

People experience emotional and mental health crises in response to a wide range of situations—from difficulties in their personal relationships to the loss of a job. For Veterans, these crises can be heightened by their experiences during military service. When emotional issues reach a crisis point, it’s time to call on the Veterans Crisis Line for support.

Sometimes a crisis may involve thoughts of suicide. Learn to recognize these warning signs:

  • Hopelessness, feeling like there’s no way out
  • Anxiety, agitation, sleeplessness, or mood swings
  • Feeling like there is no reason to live
  • Rage or anger
  • Engaging in risky activities without thinking
  • Increasing alcohol or drug abuse
  • Withdrawing from family and friends

 The following signs require immediate attention:

  • Thinking about hurting or killing yourself
  • Looking for ways to kill yourself
  • Talking about death, dying, or suicide
  • Self-destructive behavior such as drug abuse, weapons, etc.

If you are a Veteran or know a Veteran who is showing any of the above warning signs, call 1-800-273-8255 and Press 1, chat online at http://www.veteranscrisisline.net/  and click on the Confidential Veterans Chat button, or send a text message to 838255 to receive free, confidential support from an experienced, caring VA responder 24 hours a day, 7 days a week, 365 days a year.

Resources

Veterans Crisis Line

VA Suicide Prevention Coordinators

  • Each VA Medical Center has a suicide prevention coordinator to make sure Veterans receive needed counseling and services 
  • Resource locator - http://www.veteranscrisisline.net

Mental Health

  • VHA provides specialty inpatient and outpatient mental health services at its medical centers and community-based outpatient clinics.  All mental health care provided by VHA supports recovery, striving to enable a person with mental health problems to live a meaningful life in the community and achieve his or her full potential.
  • For more information on VA Mental Health Services visit www.mentalhealth.va.gov       

Make the Connection

  • MakeTheConnection.net is a one-stop resource where Veterans and their families and friends can privately explore information about physical and mental health symptoms, challenging life events, and mental health conditions. On this site, Veterans and their families and friends can learn about available resources and support. Visit www.MakeTheConnection.net to learn more.

EMERGENCIES/CRISIS INTERVENTION

If you need to talk with a mental health provider and do not have a scheduled appointment, mental health staff are available on a walk-in basis through the Jade Opal Clinic, located at the Phoenix VA Medical Center in  our general outpatient mental health Clinic.  Walk-in appointments are available  Monday through Friday from 8am to 4pm.  After hours, if you are experiencing a mental health emergency, you may talk with a mental health professional by going to our Emergency Department.  You may also talk with a mental health professional by calling the Veterans Crisis Line at 1-800-273-8255.