Phoenix VA Health Care System
Before you Visit
Determine Your Eligibility
Before receiving services, you should first determine your eligibility. Use our eligibility page to apply for health care benefits.
Schedule an Appointment
Eligible veterans should contact us to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period.
The Phoenix VA Health Care System is committed to providing top quality care to all Veterans including lesbian, gay, bisexual, and transgender (LGBT) Veterans.
A medical emergency is when you have an injury or illness that is so severe that without immediate treatment you could become severely ill or even die.
During Your Stay or Care
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time.
Ethics consultation is a service provided when there is uncertainty about the right thing to do, and to help all involved make good decisions to resolve these concerns.
We want to assist you in learning more about your condition, how to live a healthy lifestyle, and ways to self-manage your own health.
A number of programs have been established to assist you in the event you have a concern or complaint. Let us help you resolve your issue.
After Your Visit
Billing and Insurance
You may be billed for a number of copayments as a result of your stay or appointment. We can also file claims with your insurance.
Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.
If you travel away from the Phoenix VA, we can help coordinate your care at other VA facilities. This brochure has information to help ensure seamless VA health care.
VA knows your focus as a Caregiver is taking care of the Veteran you love. It can be an incredibly demanding job, and we want you to know you don't have to do it alone.