Current Operating Status - Phoenix VA Health Care System
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Phoenix VA Health Care System


Current Operating Status

Situation Update

As of Monday, April 13, 2020 1:54 PM MDT

To protect our patients and staff, the Phoenix VA Healthcare System will screen everyone entering the hospital or any of our clinics. In addition, we are not authorizing visitors to our inpatient Veterans and anyone in our facilities under 15 years old.

At this time, the Phoenix VA Health Care System and Community Based Outpatient Clinics are not conducting any face to face visits unless deemed emergent or unavoidable by a provider. Please call 602-277-5551 and leave a message for your provider or send a secure message through MyHealtheVet to schedule a future appointment or to have a question answered this is to protect you against COVID-19, but please understand that call volume is extremely high right now and messages will be returned as soon as possible.

If you have an urgent clinical need, we are still providing care through our emergency services.

We are closing our walk-in service for our Veteran Resource Center. To continue this mission, we are creating a virtual Veteran Resource Center (VRC) which was opened last year and has proven to be a valued resource to our Veteran community. We have created a direct phone system to continue providing Veteran support to such resources like Community Care billing, Release of Information, Advocacy, and other VBA/VHA benefit questions or concerns. As well, you can visit all the resources at the following site:    

The Virtual VRC can be reached by a direct number of 602-222-2774 or through MHV secure messaging. We encourage you to reach out to our dynamic and dedicated team and appreciate your understanding during this National Emergency. We are deeply invested in your well-being and that of your loved ones.

Several resources are available to help support you and keep you informed during this period. Information about COVID-19 is available on VA’s Public Health Web site. The site includes information on symptoms, prevention, and other general information. You can stay up-to-date on the latest news regarding COVID-19 at



Facility Status

Parent Facility
Phoenix VA Health Care System Normal Hours
Community Based Outpatient Clinics
Globe (Globe-Miami), Arizona Normal Hours
Gilbert (Southeast), Arizona Normal Hours
Payson, Arizona Normal Hours
Phoenix (Thunderbird), Arizona Normal Hours
Show Low, Arizona Normal Hours
Surprise (Northwest), Arizona Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 602-222-6550 or
  • Change Your Appointment: 602-222-6550 or
  • Media Inquiries: Office
    After Hours
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 602-277-5551 or
  • Pharmacy Refill: 602-222-6598 or
  • Staff Locator: 602-277-5551 or
  • Telephone Care: 602-222-6550 or