Phoenix VA Health Care System
RimaAnn Nelson | 602-277-5551 Ext. 7891
Medical Center Director
Ms. RimaAnn Nelson was appointed Medical Center Director of the Phoenix VA Health Care System on Oct. 2, 2016. She oversees all aspects of this complexity level 1b tertiary care hospital, providing services to over 91,000 Arizona Veterans. The hospital has an annual operating budget of more than $750 million and employs more than 3,400 full time staff. PVAHCS also operates healthcare clinics in Gilbert, Scottsdale, Surprise, Payson (Contract), Show Low, Globe-Miami, Southwest Phoenix, and two clinics in Central Phoenix. The Phoenix VA Health Care System is a teaching hospital, providing a full range of patient care services with state-of-the-art technology. Comprehensive healthcare is provided through primary care, long-term care, emergency services, and tertiary care in medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, nutrition, geriatrics and extended care. The hospital has 166 hospital beds, 104 Long Term Care Beds, and 24 Substance Abuse Residential Rehabilitation Treatment Program beds. Ms. Nelson began her Department of Veteran Affairs service in April 1994, and previously served as the Director of the VA Regional Office and Outpatient Clinic at the U.S. Department of Veterans Affairs in Manila, Philippines from July 2013 through Oct. 2016. As the Director, she was responsible for VA benefits for Veterans, dependents, and their survivors in the Philippines. Prior to Manila, Ms. Nelson served as the Director of the VA St. Louis Health Care System from Sept. 2010 to July 2013. Before that, she served as Associate Director of Clinical Operations at the VA Salt Lake City Health Care System. Ms. Nelson holds a B.S. in Community Health, a B.S. in Nursing and a Master's in Public Health/Health Service Administration from the University of Utah. She completed the Senior Executive Fellows Program at the Harvard Kennedy School of Government and was appointed to the Senior Executive Service in Dec.
Michael Welsh | 602-222-6444
Mr. Michael Welsh began March 20, 2017 as the Phoenix VA Health Care System Associate Director. Mr. Welsh’s former assignment was as the Associate Director at the Northern Arizona VA Health Care System which was effective March 9, 2014. As the Associate Director, he is responsible for management of administrative and operational support. Specifically, he exercises direct oversight of the Resource Management, Facilities Management, Human Resources, and Logistics Service Lines. He also oversees Voluntary Services, Prosthetics, Information Management and Police Operations. Mr. Welsh has 18 years VA experience and has served in various roles during his career. He began as the Training Dietitian for the Phoenix VA Health Care System in March 1998. He later became the Administrative Dietitian to implement various programs within the PVAHCS, and became the Chief of Nutrition, Hospitality and Food Service in April 2002. He served six months as the Associate Director for the El Paso VAHCS, and eight months as administrator of the PVAHCS Southeast Community Based Outpatient Clinic. Nationally he has been involved in the implementation of the Prime Vendor Contract team and Subsistence User Group since 2003. Other national teams include the Healthy Diet Committee, the VistA Information Management Group, the Computrition User Group, the Revenue Generation Group, and the Dietetic Manual Revision Group. Mr. Welsh received his bachelor’s and master’s degrees in Human Nutrition from Arizona State University (ASU). He is a member of ACHE and the Academy of Nutrition and Dietetics. He is a graduate of the 2011 VHA Health Care Leadership Development Program and the 2003 VA Management Development Program. He is an adjunct professor, teaching medical ethics for ASU and the Chair of the Nutrition Advisory Committee for ASU’s Nutrition Department. Mr. Welsh served four years in the Navy and two years in the Army Reserve.
Maureen F. McCarthy, M.D. | 602-222-6444
Chief of Staff
Dr. Maureen McCarthy was appointed as the Chief of Staff at the Phoenix VA Health Care Center on Oct. 2, 2016. Dr. McCarthy is responsible for the clinical services and academic programs of the medical center and has oversight for Primary Care, Medicine, Surgery, Radiology, Pathology, Psychology, Psychiatry, Physical Medicine & Rehabilitation, Dental, Audiology & Speech Pathology, Geriatrics, Pharmacy, Clinical Informatics, Education, and Research. The system has more than 200 physicians, dentists, and podiatrists and more than 85 resident and fellow positions. Prior to coming to Phoenix, Dr. McCarthy was the Assistant Deputy Under Secretary for Health for Patient Care Services at the VA Central Office in Washington D.C. Her focus in Patient Care Services was to support VHA's mission in offering the highest quality health care to Veterans. She played a key role in effectively addressing Veteran health care needs through the development of clinical guidelines and standards for clinical care programs and providers. Dr. McCarthy served as a consultant to the Deputy Under Secretary for Health for Policy and Services on all policy matters and issues related to patient care and clinical services Dr. McCarthy has a 25-year history of service to the Veteran community. In addition to her prior role as Assistant Deputy Under Secretary for Health for Patient Care Services, she served previously as Deputy Chief Patient Care Services Officer. She was the Chief of Staff at the Salem, Virginia VAMC for more than five years which serves a population of approximately 36,000 Veterans. Dr. McCarthy also has served as Associate Chief of Staff for Education and staff psychiatrist at the Salem VAMC and has served as a staff psychiatrist at the Washington, DC VAMC. Dr. McCarthy is a graduate of the University of the Massachusetts School of Medicine. She completed her residency in Psychiatry, and is certified by the American Board of Psychiatry and Neurology.
Alyshia Smith, DNP, RN, NEA-BC | 602-222-6461
Associate Director, Patient Care Services/Nurse Executive
Dr. Alyshia Smith joined the Phoenix VA Health Care System, Phoenix, Arizona on September 21, 2015 as the Associate Director for Patient Care Services (Nurse Executive). Her areas of responsibility include the oversight of the Nursing Service, Social Work Service, Sterile Processing Service, and the Chaplain Service. Dr. Smith began her nursing career as a staff nurse on a cardiac surgery unit, in a large, complex private sector hospital in Washington, DC., with progressive leadership experience as nurse manager, clinical specialist and Senior Nursing Director. Her VA career began in 2010 as the Deputy Chief Nurse Executive (DCNE). As the DCNE for Outpatient Nursing Services, Dr. Smith was the senior nurse leader for primary and specialty care, and the Emergency Department. She later served as the Deputy Chief Nurse Executive for Inpatient Operations, with nursing responsibility for the inpatient acute care units, perioperative services, specialty clinics and the Emergency Department. Some of the programs and initiatives she lead included inpatient hospital flow, patient satisfaction, and implementation of the Stroke Program. Dr. Smith earned a Bachelor of Science in Nursing (BSN) degree from the University of North Carolina at Chapel Hill, and a Master of Science and Doctor of Nursing Practice from the University of Maryland. She has a clinical faculty appointment with the University of Maryland School of Nursing. She is board certified by the American Nurses Credentialing Center (ANCC) as a Nurse Executive, Advanced