Medication refills are processed for mail delivery and cannot be processed for pharmacy window pick-up. Please remember to order your refills at least 10 days in advance of needing the refill.
Telephone Prescription Refill Request
The Automated Medicine Refill System is available for all Phoenix VA Health Care System patients. Please call one of the following numbers:
(602) 222-6598 (Phoenix area) 1-800-359-8262 (toll-free in Arizona).
If you need to speak to someone directly call: (602) 222-6550 (Phoenix area) or 1-888-214-7264.
Pharmacy Window Hours
The Outpatient Pharmacy is located on the first floor of the Ambulatory Care Clinic, Room A1215.
The pharmacy window is open from 8 a.m. to 6 p.m. Monday through Friday, except for federal holidays.
Frequently Asked Questions (FAQs)
Visit the VISN 18 Frequently Asked Pharmacy Questions page to view answers to common questions.